Terms and conditions

NO PETS ALLOWED

Cancellation Policy

The property operates on a 48 hour "Cancellation & No Show Policy" on all rooms and rates. Failure to notify reception of your non arrival by 1.00 pm two days before your expected arrival date will incur the first night's charge.

Payment types

American Express (Charges Apply)
Mastercard
Visa
EFTPOS
Cash

Arrival and Departure

Check in Time: 2:00 pm
Check Out Time: 10:00 am (Charges may apply after this time).

Smoking in rooms

We reserve the right to charge a $250 fee for extra cleaning.
This includes cleaning, dry cleaning, airing out the room, carpet cleaning and 1 or 2 nights of non selling the room.

Security of your personal information

Any personal information that we collect about customers including email addresses will be kept in our database. We will take reasonable steps to ensure that the personal information we hold is protected against misuse, disclosure and unauthorised access, including restricting access of personal information only to employees who require it in order to fulfill our obligations to you.

We will not disclose any personal information to third parties outside our company or our direct contractors, without your written authority (except to the individual to whom the personal information relates) unless we are required by law or it is otherwise necessary.

In addition, we will comply with all legislation, principles, industry codes and policies by which we are bound (including without limitation the Privacy act 1988)

A copy of these terms and conditions can be obtained from reception.